PRIVACY POLICY

Last Updated: [10/15/25]

At Your Cleaning Service, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your Personally Identifiable Information (PII) when you visit http://atyourcleaningservice.com.

PII, as defined by U.S. privacy law and information security standards, is information that can identify, contact, or locate an individual. Please read this policy carefully to understand how we handle your information.


Information We Collect

We may collect personal information when you:

  • Book or pay for services through our website.

  • Subscribe to our newsletter.

  • Contact us through online forms.

  • Respond to surveys or marketing communications.

  • Use certain site features, such as promotions or special offers.

This information may include your name, email address, phone number, billing information, and service address.

We also collect non-identifiable data through cookies, such as site activity, traffic patterns, and device/browser information.


How We Use Information

The information we collect may be used to:

  • Process bookings and payments.

  • Respond to customer inquiries.

  • Send service updates or promotional offers.

  • Improve our website and customer experience.

  • Deliver personalized marketing through trusted third-party platforms (e.g., Google, Meta/Facebook).


Cookies

Yes, we use cookies. Cookies help us:

  • Remember user preferences for future visits.

  • Analyze site traffic and improve performance.

  • Deliver relevant ads through remarketing and retargeting campaigns.

You can disable cookies through your browser settings. However, some site features may not function properly without them.


Third-Party Disclosure

We do not sell, trade, or transfer your personal information to outside parties except as necessary to:

  • Operate our website.

  • Process transactions.

  • Comply with the law or protect safety.

Trusted service providers (e.g., hosting companies, payment processors) may have access to your information but are required to keep it confidential.


Third-Party Links

Occasionally, we may include links to third-party websites. These sites have separate privacy policies, and we are not responsible for their content or practices.


Google, Meta & Advertising

We may use Google Analytics, Google Ads, Meta (Facebook/Instagram) Ads, and other advertising technologies that utilize cookies, pixels, and tracking tools for purposes such as:

  • Remarketing.

  • Demographics and interest reporting.

  • Conversion tracking.

These third-party vendors may use cookies, pixels, or other identifiers to deliver ads based on your past interactions with our website.


Text Message Communications

By providing your phone number, you consent to receive service-related text messages (appointment reminders, confirmations, etc.). Message and data rates may apply. Frequency varies. You can opt out anytime by replying STOP. Reply HELP for help.

We do not share your mobile information with third parties for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Children’s Privacy (COPPA)

Our services are not directed to children under 13, and we do not knowingly collect information from them.


Data Protection

We take the protection of your data seriously. We use regular security scanning and industry-standard safeguards to maintain the safety of your personal information.

In the event of a data breach, we will notify affected users via in-site notification within 7 business days.


Your Rights

You may:

  • Request corrections to your personal information by contacting us.

  • Opt out of marketing emails using the unsubscribe link provided.

  • Manage cookie preferences through your browser settings.


CAN-SPAM Compliance

We collect your email address in order to:

  • Send service-related updates.

  • Provide booking confirmations and invoices.

  • Deliver occasional promotional offers.

We agree to:

  • Not use false or misleading subjects or email addresses.

  • Clearly identify marketing messages.

  • Include our business address in all communications.

  • Honor unsubscribe requests promptly.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website signifies your acceptance of any updates.


Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

At Your Cleaning Service, LLC
Website: http://atyourcleaningservice.com
Email: hello@atyourcleaningservice.com
Phone: (201) 734-3544