TERMS OF SERVICE
Effective Date: October 31st, 2025
SMS Messaging Terms & Compliance
1. Program Description
This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with At Your Cleaning Service, LLC through our website at https://atyourcleaningservice.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications.
Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions
You can cancel the SMS service at any time by texting “STOP” to the same number that sent you messages.
Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us.
To rejoin, sign up again through our website or forms as you did initially.
3. Support Information
If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us at Hello@atyourcleaningservice.com or call (201) 734-3544 during regular business hours.
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you.
Message frequency varies based on your service usage and appointment schedule.
For questions about your text or data plan, contact your wireless provider.
6. Supported Carriers
Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction
You must be 18 years or older to participate in our SMS program.
8. Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy at:
https://atyourcleaningservice.com/privacy-policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
General Terms
This website (the “Site”) is owned and operated by At Your Cleaning Service, LLC (“Company,” “we,” or “us”).
By using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site.
Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to modify these Terms of Service at any time. Updates will be posted on this page, and continued use of the Site constitutes acceptance of the revised Terms.
Intellectual Property Rights
Our Limited License to You
This Site and all materials available on it are the property of At Your Cleaning Service, LLC and/or its licensors and are protected by copyright, trademark, and other intellectual property laws.
The Site is provided for your personal, non-commercial use only.
You may not copy, modify, reproduce, republish, upload, post, transmit, sell, create derivative works from, or distribute any materials without our express written permission, except for personal use where copyright notices remain intact.
Your License to Us
By submitting or posting any material to us via the Site or other digital platforms, you represent that you own the material or have obtained all necessary permissions.
You grant At Your Cleaning Service, LLC a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, distribute, transmit, create derivative works from, and publicly display such content.
Disclaimers
The Site may include links to third-party websites. We do not endorse or assume responsibility for third-party content, products, or services.
All information, products, and services are provided “as is” without warranties of any kind, either express or implied. We disclaim all warranties to the fullest extent permitted by law.
You agree to indemnify and hold harmless At Your Cleaning Service, LLC, its officers, employees, and agents from any claims or damages arising from your violation of these Terms.
Online Commerce
Certain sections of the Site may allow purchases from third-party vendors.
At Your Cleaning Service, LLC is not responsible for third-party products, services, or transactions. Any dealings with third parties are solely between you and the third party.
Registration & Passwords
You may be required to register an account to access certain features.
You agree to provide accurate information and are responsible for maintaining the confidentiality of your login credentials.
If you suspect unauthorized account use, notify us immediately at Hello@atyourcleaningservice.com.
Termination
We reserve the right to terminate or suspend access to the Site without notice if you violate these Terms or engage in unlawful conduct.
Upon termination, you must stop using the Site and its content.
Governing Law
These Terms of Service are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.
Any disputes shall be resolved in the appropriate courts located within New Jersey.
Changes to Terms of Service
We may update these Terms of Service periodically. The most current version will always be posted on our website with the effective date.
Contact Us
If you have questions about these Terms of Service, contact us at:
At Your Cleaning Service, LLC
971 US HIGHWAY 202N # 4289
BRANCHBURG, NJ 08876
Phone: (201) 734-3544
Email: Hello@atyourcleaningservice.com
Website: https://atyourcleaningservice.com